Unified Communications Solutions
Unified Communications (UC) is improving and enhancing the way that enterprises and individuals not only communicate but also in the way business is transacted. By incorporating multi-media applications (voice, video, IM, presence) into a single, feature rich user experience, significant productivity and efficiency gains can be achieved.
What is Unified Communications?
There are many definitions of "unified communications" but broadly speaking it combines multiple real-time and offline communication modes (such as telephony, video, email, fax, and instant messaging) plus a range of additional capabilities (including presence detection and click-to-call) into a single, integrated solution. With UC solutions, users can access and manage all of their communications tools from a single environment, regardless of their location.
Typically, UC solutions capitalise on Internet Protocol (IP) technology to carry voice, video, and data across a single network. By eliminating the need for multiple, disparate networks, UC solutions can reduce costs and simplify administration.
| Typical forms of communication, each separate... |
...UC integrates each into a single solution |
Tell Me About ... UC Solutions
  This Westcon Convergence Tell Me About... UC solutions guide is a consolidated, simplified and relevant overview of unified communications, presented in an easy to read and understand format. This guide is intended to be used as a sales tool to help you familiarise yourself with the features and benefits associated with UC Solutions. The areas that this guide details include:
- An Introduction to Unified Communications
- Is my business "UC ready"?
- Developing and Planning a UC Infrastructure
- Securing the UC Infrastructure
- Microsoft Lync 2010
- Talking Technology
- Vendor Portfolio for Microsoft Lync Solutions
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UC Enablement Vendors
